1. What is the difference between Trezor Model One and Model T during **Initial Setup**?
The core **Initial Setup** steps (firmware, **Seed Phrase**, **PIN Setup**) are similar. The primary difference is how you interact: the Model T uses a touchscreen for PIN and passphrase entry, which provides an additional layer of **Crypto Security** against keyloggers compared to the Model One's desktop entry method. Both models use the same **Trezor Suite** software.
2. Why must I use **Trezor.io/start** to **Get Started with Trezor**?
Using the official **Trezor.io/start** URL ensures you download the legitimate **Trezor Suite** application, avoiding phishing sites and malicious software designed to compromise your **Private Keys**. It is the only verified entry point for a secure **Initial Setup**.
3. What is the PIN for, and how secure is the **PIN Setup**?
The PIN is a daily access code that protects your device from being used by anyone who might physically access it. The **Trezor Hardware Wallet** randomizes the PIN grid display, preventing screen-scraping malware from determining the entered code, making the **PIN Setup** extremely secure.
4. What happens if I forget my **Seed Phrase**?
If you lose your **Seed Phrase** and your **Trezor Hardware Wallet** is lost or broken, your funds will be permanently inaccessible. The **Seed Phrase** is the *only* backup for your **Private Keys**. Proper storage is paramount to your **Crypto Security**.
5. Should I store my **Seed Phrase** on my computer?
**NEVER**. Your **Seed Phrase** must only exist physically, written down on the provided paper backup cards. Storing it digitally—even on an encrypted drive—exposes your **Private Keys** to online malware, defeating the purpose of a **Trezor Hardware Wallet**.
6. What is a Passphrase, and is it part of the **Initial Setup**?
A Passphrase is an optional, advanced **Crypto Security** feature. It adds a 13th/25th custom word to your **Seed Phrase**. It is *not* mandatory for **Initial Setup** but is highly recommended for users with substantial holdings, as it creates a hidden wallet accessible only with the passphrase.
7. How often should I update the Trezor firmware?
You should update the firmware whenever prompted by the official **Trezor Suite** application after you **Get Started with Trezor**. Updates often contain critical security patches, new coin support, and performance improvements essential for long-term **Crypto Security**.
8. Does Trezor support all cryptocurrencies?
Trezor supports thousands of cryptocurrencies, including major ones like Bitcoin, Ethereum, and Litecoin, as well as many ERC-20 tokens. Check the official Trezor website or **Trezor Suite** for a full list of supported assets after completing the **Initial Setup**.
9. Why did my device arrive with no firmware installed?
Trezor devices intentionally ship without pre-installed firmware. This is a crucial **Crypto Security** feature. The firmware is installed by you during the **Initial Setup** on **Trezor.io/start**, ensuring the software installed is officially verified and untampered.
10. Can I recover a Trezor wallet using a different brand of hardware wallet?
Yes, as Trezor uses the industry-standard BIP39 protocol for its **Seed Phrase**, your **Private Keys** can be recovered on any compatible hardware or software wallet using your **Seed Phrase**. This guarantees interoperability and ensures the integrity of your **Crypto Security** backup.